Question 1

What is an eSIM?

Accepted Answer

An eSIM is a digital SIM built into your phone. Instead of inserting a plastic card, you scan a QR code and your data plan is installed instantly.

Question 2

Which phones support eSIM?

Accepted Answer

Most modern phones do, including iPhone XS and later, Google Pixel 3 and later, and recent Samsung Galaxy models. Check your phone settings for an "Add eSIM" option.

Question 3

How do I install my eSIM?

Accepted Answer

Open your phone's settings, choose "Add eSIM" (or "Add mobile plan"), and scan the QR code we show you after payment.

Question 4

When does my plan start?

Accepted Answer

Your plan starts when the eSIM connects to a network in your selected country for the first time.

Question 5

Can I hotspot?

Accepted Answer

Yes, tethering and personal hotspot are supported on all plans.

Question 6

Can I use voice calls?

Accepted Answer

No. These are data-only eSIMs. You can use apps like Telegram, WhatsApp or Signal for calls.

Question 7

Can I reuse the QR code?

Accepted Answer

No. Each QR code can be installed on one device, one time only.

Question 8

Why is my QR code shown only once?

Accepted Answer

For your privacy. We store nothing that links a purchase to you, so we cannot show it again later.

Question 9

What happens if I lose it?

Accepted Answer

If you lose the QR code before installing it, it cannot be recovered and no refund is possible. Save it immediately.

Question 10

Do you collect personal information?

Accepted Answer

No. No email, no account, no name. We only process your crypto payment and deliver your eSIM.

Question 11

Why do you only accept cryptocurrency?

Accepted Answer

Crypto lets you pay without sharing card details or personal information, which matches our zero-data policy.

Question 12

Which countries are supported?

Accepted Answer

United Kingdom, Spain, UAE and Thailand. Each eSIM works only in the country you select.

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FAQ